Today at Ridge Oak, volunteers helped seniors with several technology questions. One senior needed assistance restarting the clock on their phone, and the volunteer showed them how to adjust and restart it properly. Another senior had questions about viewing messages and navigating their messaging application. A senior also experienced problems with making and receiving phone calls, as well as sending and receiving SMS messages. The volunteer helped troubleshoot the issue and determined that restarting the phone was necessary to restore the phone and messaging functions.
At today’s technology support session, volunteers helped seniors troubleshoot everyday problems and become more confident using their phones. By providing patient, hands-on guidance and allowing seniors to practice the solutions themselves, volunteers helped them become more independent with their devices. The session also strengthened the connection between volunteers and seniors, reinforcing the welcoming and supportive community at Fellowship Village.
Claire Zhang, Ruolin Yuan, (8/10/26, 1.5HR)
