Today at Ridge Oak, volunteers provided one-on-one technology support by assisting a resident with questions about a mobile application. During the session, volunteers helped the resident search for a specific feature within the app and determined that the feature was not available. They then assisted the resident in navigating the process of canceling the app’s subscription. In addition, volunteers provided guidance on ways to reduce and manage unwanted spam calls by explaining available phone settings and call-blocking options.
At today’s technology support session, volunteers helped improve the resident’s confidence in managing digital services by addressing both app-related concerns and phone security issues. Through personalized assistance, the resident gained a better understanding of subscription management and practical strategies for limiting spam calls. These interactions supported the resident’s ability to use technology more effectively while reinforcing the availability of ongoing technology assistance at Ridge Oak.
Evelyn Xu, Charlie Xu (1.5HR, 7/13/26)
Veer Bhavsar, Vivan Bhavsar (1HR, 7/13/26)
