AYLUS held its weekly Tech Support Program at Ridge Oak Senior Center on November 3, 2025, where volunteers taught seniors how to switch between dark mode and light mode on their phones and how to AirDrop photos from one device to another. They also assisted seniors with language barriers in resolving issues related to ordering food online and troubleshooting problems with cellular data. Additionally, volunteers explained how to determine whether a text message had been successfully sent and why Google Maps and other apps were not functioning properly without Wi-Fi. They also addressed questions about why the meal-ordering app was always full as soon as orders opened. The seniors expressed great appreciation for the volunteers’ patience and support, offering many words of praise for their helpful guidance.
This session had a meaningful impact on the Ridge Oak community. By providing one-on-one assistance, AYLUS volunteers helped seniors gain greater confidence and independence in using their smartphones and online services. Many participants shared that they felt less intimidated by technology and more capable of handling everyday digital tasks on their own. The interaction also built stronger intergenerational connections, as seniors and volunteers enjoyed friendly and productive conversations throughout the session. Overall, the program continued to promote digital literacy, accessibility, and community engagement among Ridge Oak residents while giving AYLUS members a valuable opportunity to serve and connect with others.
Charlie Xu, Catherine Shen (1.5HR，11/3/25）
